'AIM’ was using a home-grown SharePoint based timesheet system. MS Excel was being used for managing resource allocation, project budgeting and an isolated local ERP was used for financial accounting. ‘AIM’ had Dynamics CRM for Sales but had no integration with other systems.
AIM wanted to replace all these disparate systems with a single integrated solution. Since they were already using Dynamics 365 Sales, they wanted to implement Dynamics 365 PSA for project and timesheet management.