Dynamics 365 for Retail & eCommerce
Unified, personalized, and seamless omnichannel buying experiences
Solutions for Retail & Hospitality with LS Retail and Dynamics 365 Business Central
Reduce operational costs with better supply-chain visibility balancing supply with demand, and streamlining processes from procurement to shipment. Enhance customer satisfaction and boost sales.
Self-scanning, contactless and traditional shopping
With LS retail businesses and customers can choose how to shop and checkout. Options are available for manned checkouts, self-service...
Self-scanning, contactless and traditional shopping
With LS retail businesses and customers can choose how to shop and checkout. Options are available for manned checkouts, self-service checkouts, or a mix, customizable by location. Customers may also checkout on their personal mobile devices with ScanPayGo app, or order online and choose if they want to pick up at store or have it delivered.
Automated product replenishment
The solution helps you reduce the risk of out of stocks while keeping inventory levels low, and minimize waste and spoilage. Effectively replenish products...
Automated product replenishment
The solution helps you reduce the risk of out of stocks while keeping inventory levels low, and minimize waste and spoilage. Effectively replenish products with very different lifecycles. Use automations to reorder exactly the items you need to maximize sales. Manage inventory tasks on stationary and handheld devices.
Built-in loyalty programs, offers, and promotions
Set prices, offers and promotions once, centrally – the system automatically updates all touchpoints, including POS, electronic labels, and eCommerce site....
Built-in loyalty programs, offers, and promotions
Set prices, offers and promotions once, centrally – the system automatically updates all touchpoints, including POS, electronic labels, and eCommerce site. Offer a loyalty program with tiers, rewards, points, and special promotions. Use reports and analytics to optimize your campaigns.
Seamless system for your store, deli, café and bakery
Manage food preparation, kitchen, recipes and even table service with the same software solution you use for the rest of your business...
Seamless system for your store, deli, café and bakery
Manage food preparation, kitchen, recipes and even table service with the same software solution you use for the rest of your business. Get all the industry functionality you need, from scales integration to electronic shelf labels, to automated discounts on food close to expiry, and more.
Consistent eCommerce and in-person experiences
Let your customers shop where and when they prefer with built-in eCommerce tools that include support for online checkout, store pickup and delivery...
Consistent eCommerce and in-person experiences
Let your customers shop where and when they prefer with built-in eCommerce tools that include support for online checkout, store pickup and delivery. Offer a consistent, personalized experience throughout all your sales channels no matter if in-store or online.
Complete overview of your data
Keep a close eye on your KPIs and make better decisions with real-time reports and AI-based insights. Look up data in real time from the POS to the back office...
Complete overview of your data
Keep a close eye on your KPIs and make better decisions with real-time reports and AI-based insights. Look up data in real time from the POS to the back office and vice versa, to guarantee smooth operations, payments and transactions.
Comprehensive Commerce Platform with Dynamics 365 Commerce
Omnichannel retail engagements
Provide exceptional purchasing experiences by connecting in-store, digital, and back-office operations on a unified commerce platform. Empower customers to decide...
Omnichannel retail engagements
Provide exceptional purchasing experiences by connecting in-store, digital, and back-office operations on a unified commerce platform. Empower customers to decide when, how, and where they want to purchase—on any device, across all online and offline retail channels. Enable customers to buy online and pick up in-store or receive home delivery via connected ordering and fulfilment tools. Centrally manage promotions and discounts across all retail channels using accurate, real-time omnichannel sales and cost data. Use purpose-built functionality and capabilities needed by B2B organizations and users for self-service buying experiences.
Customer loyalty & personalization
Enhance customer experiences across retail shopping channels, exceeding expectations with personalization and tailored product selections. Deliver virtually endless...
Customer loyalty & personalization
Enhance customer experiences across retail shopping channels, exceeding expectations with personalization and tailored product selections. Deliver virtually endless purchasing options with access to your full product catalog, in store or online. Build a single view of customer interactions and orders across physical and digital storefronts. Help employees foster customer relationships with upsell and cross sell recommendations, insights, loyalty programs, and intelligent actions. Utilize native support for Dynamics 365 Customer Insights, Dynamics 365 Sales, and Dynamics 365 Customer Service to address all aspects of the buying journey.
Streamlined digital commerce
Create intelligent storefronts by quickly launching websites using drag-and-drop content authoring and integrated content management with an easy-to-use...
Streamlined digital commerce
Create intelligent storefronts by quickly launching websites using drag-and-drop content authoring and integrated content management with an easy-to-use visual page builder. Better engage online shoppers by delivering personalized, appealing web experiences with content-driven commerce strategies. Enrich B2B buying experience by bringing B2C e-commerce to your business partners and wholesale vendors with customer-specific catalogs and trade agreement pricing. Simplify omnichannel management by getting a single view of customers, products, promotions, inventory, and pricing across physical and digital channels. Optimize digital channels by taking advantage of targeting and personalization tools that can be integrated with Dynamics 365 Customer Insights.
AI driven intelligent commerce
Improve attach rates by using intelligent product lists to drive cross-sell and upsell recommendations so customers can easily discover relevant products...
AI driven intelligent commerce
Improve attach rates by using intelligent product lists to drive cross-sell and upsell recommendations so customers can easily discover relevant products. Streamline payments by easily authorizing and capturing payments around the world using native integration with the Adyen payment gateway service. Enrich product content to engage and educate customers about your brand and products with Microsoft Copilot.
Connected customer journeys
Create seamless customer journeys by easily orchestrating personalized multichannel customer journeys by using Commerce with Dynamics 365...
Connected customer journeys
Create seamless customer journeys by easily orchestrating personalized multichannel customer journeys by using Commerce with Dynamics 365 Customer Insights. Maximize customer conversions by taking advantage of brand centric e- commerce experiences and rich, engaging product pages to reduce customer-abandoned carts. Rapidly respond to customer needs by creating AI-powered chatbots that resolve common issues and answer questions 24 hours a day using Microsoft Copilot Studio.
Headless API-first commerce
Deploy an API-first commerce engine to adapt to business needs and support traditional and emerging channels. D365 Commerce is a configurable and extensible platform...
Headless API-first commerce
Deploy an API-first commerce engine to adapt to business needs and support traditional and emerging channels. D365 Commerce is a configurable and extensible platform that may be customized to business needs. Scaleup to meet global business demands with flexible deployment options on-premises, in the cloud, or at the edge. The solution provides cohesive security management and comprehensive compliance coverage to run your business with confidence.
Solutions for both SMB & Enterprises
Elevating Possibilities:Explore Our Resources
Why Alletec
Alletec is a trusted Microsoft
Business Applications partner.
20 years of experience and
a global presence.
Expertise in Digital Transformation and Commerce: With extensive experience in delivering Microsoft Business Applications solutions, Alletec brings a deep understanding of the retail, e-commerce and digital native businesses.
Tailored Solutions for Your Business: We offer customized solutions that address the specific challenges and opportunities of your business, ensuring that you receive solutions that meet your unique needs.
End-to-End Support: From strategy development to implementation and ongoing support, our team is committed to helping you achieve your e-commerce goals and drive success.
Innovative Technology: We utilize the latest Microsoft technologies to provide advanced solutions that enhance your online operations, improve customer experiences, and support your business objectives.
Frequently Asked Questions
Microsoft Dynamics 365 suite along with partner has a rich suite of solutions for Retail and Digital Commerce. These include Microsoft Dynamics 365 Commerce, LS Retail/ LS Central, and integrations with Shopify. The solutions help Retail & Digital Commerce businesses streamline operations by integrating inventory management, order processing, and customer relationship management (CRM) on a unified platform. It provides real-time data on sales, customer behavior, and stock levels, enabling businesses to optimize operations, personalize customer experiences, and enhance profitability.
Dynamics 365 offers essential features for Retail & Digital Commerce, including omnichannel retail management, point of sale (POS) integration, inventory and supply chain optimization, customer engagement tools, and e-commerce integration. These features help businesses manage online and offline operations efficiently while delivering consistent customer experiences.
Dynamics 365 supports omnichannel retailing by unifying sales channels—online, in-store, and mobile—on a single platform. It provides seamless integration between e-commerce systems and physical stores, allowing retailers to offer consistent customer experiences, real-time inventory visibility, and streamlined order fulfillment across all channels.
Yes, Dynamics 365 can be customized to meet the specific needs of various retail segments, including fashion, electronics, grocery, and more. Alletec provides tailored solutions for each segment, with features such as size/color matrix for apparel, complex pricing models for electronics, and fresh product inventory management for grocery.
Dynamics 365 enhances customer engagement by providing a 360-degree view of customers, tracking purchase history, preferences, and interactions across multiple channels. With built-in AI and analytics, retailers can personalize promotions, improve marketing effectiveness, and provide better customer service, leading to increased loyalty and repeat business.
Retail & Digital Commerce businesses can expect a strong ROI from Dynamics 365 through better inventory management, reduced stockouts, improved customer experiences, and enhanced operational efficiency. By automating routine tasks and gaining real-time insights into sales and customer behavior, businesses can increase profitability and scale operations effectively.