great-place-to-work

Platform for all your Travel Agency operations

Dynamics 365 ERP and CRM solutions provide a powerful platform for travel companies to undertake successful digital transformation journey. The solutions get tailored to the unique mid-office and back-office needs of mid-sized and large travel agency businesses, preparing them to compete in this digital era, scale operations and strengthen customer engagements.

Mid-office and Back-office systems for Travel business needs

Solutions for Travel Industry


Process Automation
Process Automation

>Automate complex workflows and repetitive tasks like – bookings management, invoicing, reporting and customer profiles updates - with greater...

Learn More
Process Automation

The mid-office and back-office operations of a travel company include numerous complex workflows and repetitive tasks, which are very important to automate for achieving operational efficiencies. This includes managing bookings, invoicing, reporting, and managing customer profiles with accuracy and speed. By reducing manual intervention, travel agencies can minimize errors, optimize resource allocation, and improve overall business performance.

Auto Reconciliations Image
Auto Reconciliations

Reconciliation of Banks/ BSP/ ARC for matching financial transactions recorded in the system with the corresponding entries in bank/ supplier...

Learn More
Auto Reconciliations

Auto-reconciliations in the Back-Office systems enables streamlining and automating the process of matching financial transactions recorded in the system with the corresponding entries in Banks/ BSP/ ARC statements. This ensures all flight tickets are invoiced accurately and validates that all transactions charged by the BSP vendor are reconciled easily and efficiently. Additionally, ADM and ACM may be created directly from the BSP file for streamlined operations. This automation helps reconcile any discrepancies found between internal data and external sources.

Cloud Enablement Image
Cloud Enablement

Transitioning to cloud enables travel businesses ensure data security, anytime-anywhere access to systems, and operational scalability...

Learn More
Cloud Enablement

By migrating to cloud-based solutions, travel agencies can ensure data security, seamless updates, and disaster recovery capabilities. Cloud-based systems also facilitate real-time collaboration and access to critical information from anywhere, thus enhancing decision- making speed and overall business coordination & efficiency.

GDS & LCC Integrations Image
GDS & LCC Integrations

Seamless connection between a mid-office system and GDS like Amadeus, Sabre, Travelport (Galileo) and LCC carriers brings real-time access...

Learn More
GDS & LCC Integrations

Integration between a mid-office system and GDS like Amadeus, Sabre, Travelport (Galileo) and LCC carrier are important for seamless operations of a travel agency. Real-time access to travel data ensures efficient itinerary planning and bookings. This ensures that updates automatically flow through to ticketing and invoicing to Back-office systems.

Integrated Finance
Integrated Finance

Integrating operational and financial systems enables travel agencies perform real-time tracking of revenues, expenses, and budgets...

Learn More
Integrated Finance

By having financial systems integrated with core travel operations, travel companies achieve real-time tracking of expenses, revenues, and budgets. This leads to effective financial reporting and analysis. This integration helps reduce manual errors, boosts timely decision- making, and improves compliance with regulatory requirements.

Team Collaboration Image
Team Collaboration

Modern workplace with Microsoft 365 and Teams brings the power of collaboration to businesses. Travel companies require strong teamwork...

Learn More
Team Collaboration

Travel business processes are amongst the most involved. Fulfilment of a single customer request often involves pulling together diverse offerings – Air/ Train/ Road travel, Hotel stays, packages, additional services, promotions etc. Platforms like Microsoft 365 enable staff members of the travel company collaborate, thus enhancing efficiency and customer satisfaction.

Travel 365 The solution for Travel businesses.

Experience the power of Microsoft Dynamics 365 for the travel industry with a personalized demo. Our experts will show you how to leverage the platform to meet your specific business needs.

Download Brochure

Elevating Possibilities:Explore Our Resources

Why Alletec

Alletec is a trusted Microsoft
Business Applications partner.
20 years of experience and
a global presence.

Alletec is a trusted Microsoft Business Applications partner. 20 years of experience and a global presence. Our team of experienced domain experts is dedicated to delivering innovative solutions that drive business success. Alletec has serviced customers from over 30 countries, providing tailored solutions that meet the unique needs of Travel organizations.

Contact us

Get Started Today

Transform your business with Dynamics 365 Business Central. Contact Alletec to explore how this cutting-edge solution can empower your business for sustained growth and success.

Contact Form

Frequently Asked Questions

The Alletec Travel solution built on Microsoft Dynamics 365 helps Travel businesses streamline operations, enhance customer experiences, and improve booking management. It integrates customer data, financial systems, and travel services to provide a unified view of business operations, allowing companies to offer personalized services, manage reservations, and optimize resource allocation efficiently.

Dynamics 365 offers key features for Travel businesses, including customer relationship management (CRM), real-time booking and reservation management, itinerary planning, resource optimization, and financial management. These tools help travel agencies, tour operators, and hospitality providers manage client interactions, streamline bookings, and enhance overall service delivery.

Dynamics 365 enhances customer engagement by providing a 360-degree view of each customer, enabling personalized recommendations and offers based on travel preferences and history. The platform’s integrated CRM helps businesses maintain consistent communication across multiple channels, ensuring that customers receive timely updates and personalized experiences at every touchpoint.

Yes, Dynamics 365 can be customized to suit different segments of the Travel industry, including tour operators, airlines, travel agencies, and hospitality businesses. Alletec offers tailored solutions that address the specific operational needs of each segment, from complex booking systems to real-time inventory and customer service management.

Dynamics 365 seamlessly integrates with leading travel booking platforms, global distribution systems (GDS), payment gateways, and third-party CRM tools. This allows Travel businesses to consolidate all customer and booking data in one place, providing real-time insights and improving overall efficiency in managing bookings and customer interactions.

Travel businesses can expect a strong ROI from Dynamics 365 by reducing manual processes, improving booking accuracy, and enhancing customer experiences. By automating operations, integrating real-time data, and personalizing services, businesses can increase customer satisfaction, reduce operational costs, and drive higher profitability.

Case Studies

Get In Touch